Gift voucher system for hotels

Sell overnight and package gift vouchers digitally, manage them centrally and redeem them at reception or in food and beverage.
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Many companies, hotels and small businesses trust the felizzio voucher system
felizzio voucher system customer: Restaurant Haberbühni in Bern
felizzio voucher system customer: Hotel Sonne in Zermatt
felizzio voucher system customer: Hotel Pollux in Zermatt
felizzio voucher system customer: Paragliding Flug-Taxi in the Valais

Sell hotel vouchers digitally

Overnight and package vouchers are a strong direct sales channel – especially before holidays and in the low season. With felizzio you sell packages on your hotel website and keep sales and redemption in one place.

At reception and at the till, vouchers are redeemed and documented in a traceable way. That keeps shop, front office and F&B aligned.

The solution is hosted in Switzerland, GDPR-compliant and has no monthly licence: 3.5% only on sold and paid vouchers.

Online voucher solution: Manage vouchers centrally, efficiently and conveniently

For hotels

Sales and redemption in one place

Directly on the hotel website

The shop integrates into your website and can match your logo and colours.

Redeem at reception and till

Redeem vouchers at reception and at the till – traceable and documented centrally.

Overview for the whole property

Dashboard with sales and status – also for multiple locations or restaurants on site.

In a few steps

How hotels set up felizzio

  1. Register free of charge

    Test for 30 days, enter hotel master data and prepare the shop in your design.

  2. Capture packages as voucher types

    Set overnight stays, half board, spa or restaurant add-ons as voucher types with options and categories.

  3. Add the shop to your website

    Place the shop via link or embed and adapt logo and colours to your hotel.

  4. Sales and reporting

    Sell online, redeem and track revenue and status in the dashboard.

Hotel vouchers: Excel or digital?

Topic Manual / Excel felizzio
Sales on the hotel website Manual enquiries and PDFs Shop in hotel look, automatic delivery
Redemption at reception / till List checks, double-use risk Code-based, centrally documented
Several points of sale Separate lists, little overview One system for the whole house
Costs Staff time and error costs No fixed licence, sales commission only

Frequently asked questions and answers

How do I redeem vouchers at reception and the till?

Redemption is digital by code – on computer, tablet or smartphone at reception and at other sales points in the house.

Full and partial redemption are possible. All steps stay documented centrally – ideal for hotels with F&B or several locations.

Can I sell package and overnight gift vouchers?

Yes. You configure categories and options yourself – from overnight stays and half board to spa or restaurant add-ons.

That way you sell the right packages online while redemption later stays central and fully traceable.

Which payment methods can I offer?

Common online methods such as credit card, PayPal and invoice are available. In Switzerland also TWINT and QR invoices.

Guests pay the way they are used to – after successful payment the gift voucher becomes valid and can be delivered automatically.

What does felizzio cost for hotels?

With felizzio you take no cost risk: no monthly licence, fees only on sold and paid gift vouchers. After the 30-day trial, 3.5% commission applies on sold and paid gift vouchers.

Setup and configuration are free. Billing is quarterly; an invoice is only issued from CHF 20.– commission fees, otherwise not charged yet.

Where is gift voucher data stored?

felizzio was developed in Switzerland and is hosted there. The solution is GDPR compliant.

Data is treated confidentially and kept only as long as necessary – with permanent HTTPS connections and operation by indual.

Start hotel vouchers digitally

Sell packages online – free 30-day trial, no monthly licence.

Register now for free